Frequently Asked Questions

ABOUT INSURANCE

We understand that you might have a lot of questions about insurance. Here are some of the most common ones I get. If you don’t see what you’re looking for, feel free to get in touch. I’m always happy to help, and no question is too small.

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  • Because you’re the focus of everything I do. I take time to listen, explain things clearly, and build cover that makes sense for your life and budget. I’ve been doing this for decades and I’ve seen firsthand the difference the right cover can make when it’s needed most.

  • Typically there is no charge for my advice. The insurer pays my business a commission, upon the successful implementation of a new policy or insurance cover.

  • I help with medical insurance, life cover, trauma cover, income protection, mortgage repayment cover, and other disability-based options. If it’s about helping you stay protected, I’m here for it.

  • Absolutely. We’ll chat about your goals, your family, your lifestyle, and I’ll help you explore the options. I’ll explain things in plain English and make sure you feel confident in your decisions.

  • Not at all. Our first chat is just a conversation. I’m here to help you explore your options.

  • If something unexpected would impact your finances or the people who rely on you, then it’s worth a chat. Insurance is there to reduce risk and give you peace of mind, especially when it comes to things like medical cover, income loss, or life protection.

  • We start with a conversation about your life and what you want to protect. I’ll explain the options, research the best fit, and recommend a provider. If you’re happy, I’ll manage the application process and be there for any future changes or claims.

  • It varies depending on your situation. I will guide you through what is needed and work with any third parties, like your doctor, to keep things moving. I will explain every outcome clearly.

  • That’s a great starting point. I can review what you’ve got and make sure it still fits your life. If something could be improved or simplified, I’ll talk you through the options.

  • I work with providers I trust like AIA, Chubb Life, Fidelity Life, nib, Partners Life, and Southern Cross. I match you with the right insurer based on your needs and what they each offer.

  • I’m here for that too. I’ll talk through what’s happened, guide you through what the insurer needs, and support you every step of the way.
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  • Not having cover, or not fully understanding what they do have. Policy ownership is another one. Sometimes the wrong person is listed, which can cause problems at claim time. I’ll help you avoid all of that.

  • It depends on your situation, but most families start with life cover, income protection, and medical insurance. We’ll talk about your priorities and build something that feels right.

  • If your ability to pay the mortgage relies on your income, it’s worth thinking about income protection or trauma cover to support repayments if you can’t work.

  • Yes. Big life changes are a good time to review your cover. I will help you check what you have and adjust it to suit your growing family.

  • Probably more than most. When your business depends on you being well, having cover like medical insurance, income protection or trauma can make all the difference if something unexpected happens.

  • Being self-employed means there is more risk on your shoulders. I can help you look at cover that protects your income and health, and keeps you working when it matters most.

  • It started out as a personalised plate on my vehicle, and in conjunction with my financial advice business originally in the mortgage lending space i.e. when a new home loan was settled. I wanted a name that was simple to remember. Recognisable, industry relevant, and aligned with my insurance advice business for when a claim is completed and how this can help Kiwi's through a challenging time.

  • Large flat white, takeaway cup, every time. Thanks for asking!

NZ INSURANCE PROVIDER

What I Can Help You With

I offer personal insurance advice across five key areas: life cover, trauma cover, total and permanent disablement, income and mortgage protection, and medical cover. It’s all about finding the type of cover that fits your life and gives you peace of mind.

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WHO I WORK WITH

Over the years, I’ve built strong relationships with insurers across New Zealand I trust. Each one brings something different to the table, which means we can find a solution that fits you.